Email: info@aapasta.com
or
Call: 1-800-25-PASTA (1-800-257-2782)

Questions/Comments?

Thank You for your interest in Alfredo Aiello Italian Foods!

We always welcome comments, suggestions and feedback from our customers and visitors. If you have a question about a specific product or would like more information about our retail stores, please complete the form below and we will respond to you promptly. Thank you!!

Ciao!

Alfredo Aiello

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Questions/Comments:







How does my order get processed?
How is my order shipped?
How long does it take for my order to arrive?
If my order is shipped via Federal Exrpess or DHL, why does it take 3 - 5 business days to arrive?
Where does my order ship from?
My order hasn't arrived yet - What do I do?
Will my order stay fresh during shipping?
Will my name be added to a marketing list when I order?
Is ordering online secure?
Do you make custom pasta for customers?
Do you Ship to Alaska and Hawaii?


How does my order get processed?

Once your order is submitted through our Verisign Secure Server, the order is submitted directly to us here at our manufacturing plant. You will receive an email verifying your order. We then review your order and prepare it for shipping. This process takes 2-4 business days.

How is my order shipped?

Once your order is reviewed, the items are packed in a commercial grade foam container with dry ice. The order is then shipped via Federal Express or DHL to the shipping address you've submitted.

How long does it take for my order to arrive?

Your order will arrive within 3 - 5 business days.

If my order is shipped via Federal Exrpess or DHL, why does it take 3 - 5 business days to arrive?

When we receive your order, it takes 2-4 business days for us to process your paperwork, pick the items you've selected, and package them for shipping. Once these steps are completed, your package is shipped Express Air via Federal Express or DHL.

Where does my order ship from?

All orders are processed and filled directly from our pasta factory in Quincy, Massachusetts. The freshly made pasta goes from our factory to your front door!!

My order hasn't arrived yet - What do I do?

Don't Panic!! If your order hasn't arrived within 5 business days, please call us at 1-800-25-PASTA (1-800 -257-2782). We'll help you from there.

Will my order stay fresh during shipping?

Yes!! The foam containers and dry ice we use to ship our pasta are designed to ship fresh and frozen foods for commercial use. We take great care in making our pasta, and we're very proud of our products. We want our food to be enjoyed the way it should be enjoyed, fresh!!

Will my name be added to a third party marketing list when I order online?

Absolutely Not. All names, addresses, emails and phone numbers are kept strictly confidential. We value your business and respect your privacy. We may let you know about Aiello's special sales and offers from time to time. If you're not interested, just send us an email and let us know.

Is ordering online secure?

Yes. We use the highest level of security on our website Verisign Secure Server. All credit card information is encrypted, protecting against disclosure to third parties.

Do you make custom pasta for customers?

While we do custom make pasta products for some of our large wholesale customers, we cannot, unfortunately, make custom orders for individual retail consumers. We do however appreciate your feedback, so if there is something you'd like to see on our product list, or if you have an idea for us, we'd love to hear it! Drop us and e-mail or call us toll free @ 1-800-25-PASTA

Do you Ship to Alaska and Hawaii?

Unfortunately, we do not ship to Alaska and Hawaii. We only ship inside the continental United States at this time.

If you're in the Metro Boston Area, come visit our retail store!!

Alfredo's Quincy
8 Franklin Street
Quincy, Massachusetts
02169
Tel: 617.770.6360
Hours | Directions

Alfredo's Norwell
72 Washington Street
Norwell, Massachusetts
02061
Tel: 781-878-2500
Hours | Directions

Alfredo's Canton
2182 Washington Street
Canton, Massachusetts
02021
Tel: 781-828-5600
Hours | Directions




Alfredo Aiello on Chronicle


Alfredos Compilation


Alfredos Commercial


Alfredo Aiello - Patriot Ledger
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